Vice President, IT Business Process Partner, Manufacturing

Job Type: 
£200,000 per year


This is a global organisation who is looking for an IT Business Process Partner for Manufacturing, accountable for all IT applications, projects and services relating to manufacturing globally. With technology at the forefront of manufacturing improvements, efficiency, digitisation and automation, there isn’t a shortage of exciting projects to get involved with.

The Vice President, IT Business Process Partner, Manufacturing, operates as a strategic IT partner for manufacturing operations to improve business performance (i.e. safety, quality, service, cost, cash, new product introduction and growth) at optimal cost through the intelligent use of IT.

As well as collaborating with the manufacturing  production operations at sites, the Vice President, IT Business Process Partner, Manufacturing  collaborates with other global functions such as Engineering, Environment, Health & Safety, Technical and Quality as well as the Global Automation Community to ensure standardised, integrated solutions that meet business needs at optimal cost.

In addition, the Vice President, IT Business Process Partner, Manufacturing  collaborates with other IT Business Process Partners at enterprise level to ensure the optimal portfolio of applications exists to support the Manufacturing business process across the group.



The Vice President, IT Business Process Partner, Manufacturing operates at two levels: enterprise level and business unit level.

At the enterprise level, success is measured by overall simplification of the manufacturing application portfolio and alignment with the strategic business objectives. The Vice President, IT Business Process Partner, Manufacturing will:

  • Collaborate to develop, deliver and maintain one enterprise IT strategy for the Manufacturing business process.
  • Lead the group wide  Business Process Advisory Group for Manufacturing, providing recommendations to the  IT Leadership Team on opportunities and issues on which to focus IT investment to optimise the application portfolio.
  • Be a senior member of the Global Automation Strategy Team, ensuring an integrated approach between IT and Automation/Operational Technology (OT).


At the business unit level, success is measured by achieving the maximum value for the business, ensuring the optimal set of applications at lowest possible cost while minimising business risk.



Accountabilities include:

IT strategy: Set a clear and compelling vision for using IT, integrated with Automation/OT, to enable best-in-class manufacturing performance at optimal cost. Understand the competition and how they use technology.

Account management: Engage effectively with the business to understand, influence, and shape business needs and priorities for Manufacturing IT projects and services. Manage the demand for all IT projects & services and maximise return on investment by prioritising according to business value. 

Governance: Establish and lead business governance bodies, drive approval for projects, provide project/programme oversight during execution, enable benefits realisation, manage overall service performance and manage business risk.

Business Process: Design the optimal set of applications and services that meets the business strategy and requirements. Manage business expectations and keep the business aligned to business requirements.

Quality, Risk & Compliance: Ensure all applications supporting the business are compliant with the Control Framework as well as external regulatory and statutory requirements.

Service Management: Ensure that the right IT services and service levels are in place and maintained in line with business need, and that people respond appropriately to the ‘voice of the customer’ and the ‘voice of the process’.

Process Improvement: Drive ongoing business process improvements, adopting lean management techniques.

Functional Leadership: As a member of the manufacturing IT Leadership Team, contribute to the overall running of IT.

People Management: Line-manage manufacturing IT staff and external partners aligned to the Manufacturing business process, ensuring ongoing talent management and succession planning to maintain business process knowledge and deep technical expertise.


Job-related experience

Deep content knowledge of Manufacturing processes and Manufacturing IT systems (e.g. MES, data historian, OEE, paperless calibration, maintenance management) is required.

Experience in Automation/Operational Technology (e.g. DCS, SCADA, PLCs, intelligent devices), SAP, lean manufacturing and advanced analytics is preferred.

Extensive experience of manufacturing processes and systems in a major global organisation is required.

Track record in successful IT strategy development, solution design, global programme and project delivery and service management is required. Related experience within a manufacturing environment is preferred.

Track record in delivering measurable business impact through process and IT-enabled solutions is required.

Experience of vendor management is required, in particular IT/BPO outsourcing.

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