Operations

The operational element of businesses has always been crucial, but in the current financial environment, great leaders are increasingly required to deliver results that impact both the top and bottom lines in equal measure.

That increasingly interdependent focus has brought into sharp perspective individuals who are commercial, but are also dedicated to implement and embed sustainable change.

Green Park possesses a proven track record of delivering roles at the highest levels of operations, including a large number of COO roles, spanning both the Private and Public Sectors.

As with our other senior practices, you can trust our strategic focus, attention to detail and commitment to building a deep understanding of your business challenges before we agree to undertake your resourcing initiative.

We are specialists in helping our clients to identify and attract senior operations professionals with the business critical skills sets to make a significant difference, coupled with the culture fit and behavioural aspects that match the particular organisation.

Combined with the most robust resourcing methodologies in the industry, you’ll have access to the best networks of operational talent relevant to your organisation, as well as market leading candidate assessment innovations.

To see a selection of the previous high profile Operations assignments we have been mandated to assist, please view the track record section at the bottom of this page.

As you will see, Operations roles which we are regularly undertaken to deliver include both interim and permanent placings of the following:

  • Chief Operating Officer (COO)
  • Operations Director
  • Head of Operations
  • Operations Manager
  • Plant Manager
  • General Manager
  • Operations Project Manager
  • Operations Change Manager 
  • Operational Excellence (OE) Manager
  • Head of Sales & Operations Planning (S&OP)
  • Production Manager

Track Record

Interim Operations Director
Job Type:
Interim Management
Reference:
DN6734
Location:
Midlands
Salary:
£750 per day
Duration:
12 Months

Our client, a leading a government organisation are looking to hire an Interim Operations Director for one of their leading divisions. The division in question is project based delivering research, support and investigations and is moving to a structure where people are organised in capability groups and work on projects in a range of portfolios.

The interim role is to manage a transition from a unit based structure for delivery of work to a capability delivery structure. Each unit is essentially a small business with its own people resources its own projects and P&L. The new delivery structure will have people resources in Capability and there will be a number of portfolios of project work each with a manager. The manager will need resource from the delivery capability groups to win commercial work and execute projects. The Interim Operations Director will establish a new project delivery model defining the improvements to existing processes and this will include developing project proposals and assigning resources to projects. Once the division reaches its new target operating model the work will be to define line management responsibility, ensure people management structures, establish foresight on future projects and build on the existing metrics.

Applicants will have extensive project and programme management experience in a science based organisation be it research, experimental or consultancy. They will have had personal delivery of major projects, director level leadership and will have worked in a matrix structure. Preference will be given to applicants with a formal project management qualification.

Interim Operational Manager
Job Type:
Interim Management
Reference:
DN6097
Location:
East of England
Salary:
£400 per day
Duration:
6 months

 

The Client
Our client a leading private healthcare provider are looking to hire an interim operational manager to work in their east of England team.

The Interim Assignment
The role will have a focus on Prison Healthcare and the successful candidate will operation in a regional capacity ensuring the care services of the organisation are delivered to high standard.

The Interim Manager
Applicants will have experience of Prison Healthcare, be able to operate at a regional level, have a strong basis in operational management including operations, HR and Financial Management. Preference will be given to those with current valid clearance to work in the prison environment.

Head of Retail Operations
Job Type:
Executive Search
Reference:
BBBH5407
Location:
London

Our Client

A fast-growing, global apparel retailer with ambitious growth plans.

Purpose & Scope of Role
•    Lead the retail operations team in managing third party providers and associated budgets for the business.
•    Develop best practice and promote the implementation on consistent policy and procedure in stores.
•    Drive a cost focused culture whilst innovating processes and practices to continuously improve service effectiveness.
•    Lead the team which provides central support for stores across 10 countries.
•    Act as the middle-point between the voice of the stores and the voice of the head office.

Key Responsibilities
•    Security
•    Cleaning
•    Cash in transit
•    Consumables
•    Operations
•    Procedure Oversight
•    Company Roadmaps
•    Project Management
•    Supply Chain liaison

Person Specification
We are searching for an individual with evidence of experience within the central operations function within a retailer with a turnover of over £500m. Apparel retail is preferable but not necessary. Our client is looking for a high caliber individual who is capable of stepping up into increasingly senior roles in years to come.

 

Interim Divisional Director of Operations
Job Type:
Interim Management
Reference:
DN5741
Location:
London
Salary:
competitive market rate
Duration:
6 Months

The Client
Our client a high performing London based NHS Foundation Trust are looking to appoint an Interim Divisional Director of Operations for a period of 6 months. This individual will be leading the Surgery, Women & Sexual Health Division.

The Interim Assignment
The Surgery, Women & Sexual Health Division employs 900 staff and has an annual income exceeding £80m. The interim will be reporting to the Chief Operating Officer and will be tasked with continuing the development and enhancement of maternity provision, maximising theatre efficiency and delivering supporting pre- and post-operative surgical pathways. They will also be tasked with developing and expanding key elective surgical services whilst protecting emergency surgical provision and will be responsible for developing and delivering a clinical model and physical and capital solutions for future Critical Care capacity within the Trust. Deliverables will also include delivering competitive sexual health proposals as part of the upcoming pan-London re-procurement exercise and improving and consolidating the Trust’s RTT performance.

The Interim Manager
Applicants will be an experienced NHS operational manager with a demonstrable ability to engage and motivate clinical teams, lead complex change programmes and deliver service integration and expansion

Interim Head of Testing
Job Type:
Interim Management
Reference:
DN5425
Location:
London
Salary:
£800 - £1200 per day
Duration:
6 months

The Client
Our client a leading Central Government department are looking to hire an interim Head of Testing for a duration of 6 months who will be responsible for validating solutions that are due to be released in order to meet quality, performance, architectural and functional requirements and are fit for business purpose while also ensuring all test efforts are effectively planned, monitored and executed and core activities are completed in a structured, consistent manner.

The Interim Assignment
he successful interim will be responsible for owning and maintaining a realistic testing strategy for the government department ensuring operational testing and acceptance standards are defined, communicated and used. They will also promote and encourage business awareness of new testing strategies and the mission critical importance of its success, ensure rigour around testing to deliver zero outages on both new and existing services and implement new testing techniques and technologies to reduce cost whilst not compromising outcomes and increasing throughput. The interim will also play a key role in the acceptance and change release processes, ensure own team functions are completely aligned to the technology function and its success, setting, maintaining, and enforcing standards for testing across the client and liaising with key business and supplier representatives to ensure overall effectiveness of operational testing. Finally the role will involve aligning and liaising with key programmes to ensure integrated functional and non-functional testing activities to reduce time to live (with zero defects.)

The Interim Manager
Applicants must have good knowledge of ITIL and Scaled Agile, be accredited in relevant testing techniques and technologies and have extensive knowledge of the full testing life-cycle including user and operational testing. They must also have at least 5 years’ experience successfully leading and managing the full testing life-cycle with focus on operational testing in a complex mixed legacy and digital environments, have experience of bringing an IT operations function back on track and demons experience of working in scaled AGILE environment.

Interim Director of Operations
Job Type:
Interim Management
Reference:
DN5374
Location:
South East
Salary:
circa £1000 per day
Duration:
6 months
The Client
Our client a leading NHS Hospital are looking to hire an interim Director of Operations for a period of 6 months +. The role will be to ensure the development and provision of comprehensive, high quality and patient centred care within the resources available. The post holder will also contribute to development of the Trust’s corporate strategic direction and New Models of Care.

The Interim Assignment
Reporting to the Chief Executive the role will form part of a new management structure and will be responsible for the clinical area of co-ordinated surgery. This directorate includes preoperative and critical care, surgical services and interventional care while the role will be responsible for the HR, finance, operations and service development for the division.

The Interim Manager
Applicants must have demonstrable experience as a Chief Operating Officer, Deputy Chief Operating Officer or Assistant Director of Operations. It is impertiave that applicants have health experience and applications from outside the sector will not be considered.

Interim Head of Operations
Job Type:
Interim Management
Reference:
DN5339
Location:
South East
Salary:
competitive market rate
Duration:
6 months

The Client
Our client a leading organisation in the substance misuse space are looking to hire an interim for a period of 6 months+ to act as an Interim Head of Operations managing a portfolio of services with a combined annual revenue of between £15-20 million.

The Interim Assignment
The role will be to lead and manage the organisations portfolio in substance misuse, effectively lead operations to deliver high quality client-focused services and hold operational responsibility for the areas achievement of financial and performance targets. The role will also be to develop effective relationships with key influencers and stakeholders in the region and ensure the organisation has a positive profile regionally and nationally through marketing and communication. The role will cover a wide geographical region leading and holding managers to account within the region for the delivery of services objectives, including quality assurance and performance improvements. They will be seen as a regional and national specialist in substance misuse who is regularly called upon to comment with press (local and national), present in conferences and attend senior strategic meetings (local and national) as a specialist adviser. The interim will also ensure new business is appropriately scoped, positioned and implemented effectively while ensuring services are compliant to the highest standards with internal and external regulatory frameworks including quality, risk and health and safety. The role will also lead on ensuring compliance with internal and external standards, meeting regulatory requirements and complying with the organisations code of conduct, policies and procedures.

The Interim Manager
Applicants will have a good understanding of the substance misuse sector including clinical governance, prescribing regimes and CQC registration requirements for integrated services. Applicants will be able to identify and effectively manage organisational and operational risk, will have substantial experience in health and social care at management level, experience of change management in substance misuse and experience of managing high performing substance misuse service.

Director of Operations & Business Development
Job Type:
Executive Search
Reference:
KA5186
Location:
South East
Salary:
c. £80,000

There are around 1.14 million people with learning disabilities in England.  How we support and care for them is an incredibly important decision that will have an impact on their health and wellbeing for the rest of their lives.

A fast-growing, commercially-astute national charity, FitzRoy helps adults with learning disabilities to make choices which enable them to do the things they want to do, living more independently at home and in the community.  We are now looking for a new Director of Operations & Business Development to deliver a transformative service that and develops a great strategy which drives sustainable growth in the organisation.

We currently provide a range of CQC registered and inspected services including Supported Living, Support at Home, registered Care and Day & Community Services.  There are geared towards each individual’s needs, goals and aspirations.  Because people’s lives don’t stand still, neither do we.

As the Director of Operations & Business Development you will optimise the resource we have, driving efficiencies in all areas of our organisation while at the same time identifying new and innovative opportunities for growth.  Experience of business transformation will be advantageous.  A further critical part of your role will be to ensure that our reputation, values and, importantly, our operational standards are known and respected across the industry.  

You will also lead a dispersed team of circa 850 staff.  As such, high quality leadership skills will be of paramount importance.  You will bring professional experience of front-line social care (in the public, private or voluntary sector), a proven track record of successful business development and fostering growth in the social care sector at a senior level, and, ideally, good market insight regarding the learning disabilities sector.  If you can bring energy, empathy and a desire to make a fundamental difference to this pivotal position, we look forward to hearing from you.  

The closing date for application is noon on 9th June 2015.  

For a candidate pack with full details about this role please contact one of the Consultants at our recruitment partners, Green Park: Kai Adams or Jaimi Keemer on 020 7399 3993 or email FitzRoy@green-park.co.uk

 

Area Manager
Job Type:
Executive Search
Reference:
BBBH5147
Location:
West Europe
Salary:
£70000 - £100000 per annum

Our client is a large UK apparel retailer, searching for an experienced Area Manager with experience of managing multiple stores with a combined revenue of over £100m. The candidate must have experience of working in a large retailer and experience of working in an apparel retailer, though these could have come in separate roles.

The role has nine key responsibilities:

  • Accountability for maximising sales, opportunities and performance
  • Managing stock file as to minimize cost
  • Recruiting, leading and motivating store teams to achieve company standards
  • Supporting and managing all personnel issues in line with company policy
  • Accountability for delivering excellent visual standards in merchandising
  • Consistently delivering operating standards against company expectations and policy
  • Responsibility for leading the store teams to deliver excellent customer service

The successful candidate will fit these criteria and also be a driven character who is accustomed to driving sales while minimising costs in a competitive and fast-paced environment. Our client views this role as crucial to the success of the company as a whole and therefore is looking to recruit exceptional talent, with succession planning firmly in mind for the Regional Controller roles.

Interim Global Head of Visual Merchandise
Job Type:
Interim Management
Reference:
BBBH5157
Location:
London
Salary:
£750 per day
Duration:
6 Months

The Client
Green Park is partnering a renowned heritage global high street retailer through their continued development and brand repositioning across the high-street.

Consumer research clearly demonstrates that our client’s stores and in particular their store windows are the most powerful global vehicle they have to influence consumer perceptions of their brand and products. Our client will soon have over 2000 stores worldwide with linear window presence through which to communicate to their consumers.

This role is responsible for creating the seasonal delivery of the brand in our clients stores by creating and delivering a full range of effective and impactful window communications, product layouts and in-store displays for all retail channels.
The Interim Assignment
As the Global Head of Visual Merchandise and Retail Stores you will be accountable for building a strategy to provide 3 year blueprint for the development of their visual merchandising/retail display capabilities to include a clear roadmap for the testing and inclusion of technology, the in-store infrastructure and the development of the teams’ skills.

You will be working collaboratively with Category Marketing, Digital Team and the GTM team to deliver the windows and display components providing a joined-up, omni-channel communicative concept. All concepts must be inspired from the brand experience and deliver against the commercial objectives agreed with the regions that our client operates within.
The Interim Candidate
You will need to be an established proven Visual Merchandiser who has performed within large format, global retailers responsible for owning the entire VM process end to end in order to be considered for this opportunity.

In addition to being a proven Visual Merchandise lead we will also require an individual with superb management and interpersonal skills; you will be responsible for driving forward the VM strategy and roadmap as well as having executive stakeholder engagement experience.

International travel may be required therefore the ability to be away from home Monday to Friday is a necessity.
For more information please contact James Nash.

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