Operations

The operational element of businesses has always been crucial, but in the current financial environment, great leaders are increasingly required to deliver results that impact both the top and bottom lines in equal measure.

That increasingly interdependent focus has brought into sharp perspective individuals who are commercial, but are also dedicated to implement and embed sustainable change.

Green Park possesses a proven track record of delivering roles at the highest levels of operations, including a large number of COO roles, spanning both the Private and Public Sectors.

As with our other senior practices, you can trust our strategic focus, attention to detail and commitment to building a deep understanding of your business challenges before we agree to undertake your resourcing initiative.

We are specialists in helping our clients to identify and attract senior operations professionals with the business critical skills sets to make a significant difference, coupled with the culture fit and behavioural aspects that match the particular organisation.

Combined with the most robust resourcing methodologies in the industry, you’ll have access to the best networks of operational talent relevant to your organisation, as well as market leading candidate assessment innovations.

To see a selection of the previous high profile Operations assignments we have been mandated to assist, please view the track record section at the bottom of this page.

As you will see, Operations roles which we are regularly undertaken to deliver include both interim and permanent placings of the following:

  • Chief Operating Officer (COO)
  • Operations Director
  • Head of Operations
  • Operations Manager
  • Plant Manager
  • General Manager
  • Operations Project Manager
  • Operations Change Manager 
  • Operational Excellence (OE) Manager
  • Head of Sales & Operations Planning (S&OP)
  • Production Manager

Track Record

Interim Global Head of Visual Merchandise
Job Type:
Interim Management
Reference:
BBBH5157
Location:
London
Salary:
£750 per day
Duration:
6 Months

The Client
Green Park is partnering a renowned heritage global high street retailer through their continued development and brand repositioning across the high-street.

Consumer research clearly demonstrates that our client’s stores and in particular their store windows are the most powerful global vehicle they have to influence consumer perceptions of their brand and products. Our client will soon have over 2000 stores worldwide with linear window presence through which to communicate to their consumers.

This role is responsible for creating the seasonal delivery of the brand in our clients stores by creating and delivering a full range of effective and impactful window communications, product layouts and in-store displays for all retail channels.
The Interim Assignment
As the Global Head of Visual Merchandise and Retail Stores you will be accountable for building a strategy to provide 3 year blueprint for the development of their visual merchandising/retail display capabilities to include a clear roadmap for the testing and inclusion of technology, the in-store infrastructure and the development of the teams’ skills.

You will be working collaboratively with Category Marketing, Digital Team and the GTM team to deliver the windows and display components providing a joined-up, omni-channel communicative concept. All concepts must be inspired from the brand experience and deliver against the commercial objectives agreed with the regions that our client operates within.
The Interim Candidate
You will need to be an established proven Visual Merchandiser who has performed within large format, global retailers responsible for owning the entire VM process end to end in order to be considered for this opportunity.

In addition to being a proven Visual Merchandise lead we will also require an individual with superb management and interpersonal skills; you will be responsible for driving forward the VM strategy and roadmap as well as having executive stakeholder engagement experience.

International travel may be required therefore the ability to be away from home Monday to Friday is a necessity.
For more information please contact James Nash.

Interim Manager, Trades and Responsive Repairs
Job Type:
Interim Management
Reference:
NL5133
Location:
East of England
Salary:
£500 per day
Duration:
6 months

The Client
Our clients are two District Councils with a shared responsive repairs service across their housing stock. Half of the service is outsourced and therefore the role for that half is contract / client side management. The other half (some 3000 units) is managed in-house.

The Interim Assignment
The requirement is two fold. We are looking for an interim manager who can manage the service on a day to day basis. The other part of the role will be to conduct a robust options appraisal for the future of both services in preparation for Cabinet in the autumn so that Members can make a decision on how these services are to be run in future. All options are open.

The team needs strong and consistent leadership and management to lift morale and improve performance, as well as to give staff clear direction despite the potential uncertainty about future direction. Therefore we are specifically and only looking for candidates who have led and managed large repairs and maintenance / DLO operations either in a Local Authority, RSL or ALMO setting.

In addition, given that the delivery of the options appraisal is a critical part of the role, candidates need to demonstrate experience of delivering similar options appraisals in the past, and it would be helpful if candidates have also managed outsourced as well as in-house operations.

The role will be for 4 or 5 days per week on site and will require travel around the locality to various sites. Whilst specific technical qualifications are not required, it is paramount that candidates are experienced in leading efficient and successful services of precisely this type.

Head of Quality Assurance
Job Type:
Interim Management
Reference:
KM4908
Location:
North West
Salary:
£800 - £1,000 per day
Duration:
6 - 9 months

The Client The client is a household financial services brand who is looking for highly capable head of quality assurance The Assignment This role is broad reaching role and will look at quality assurance across a large portfolio of work. The individual will be required to look after a team of circa 15 people and provide a high level of QA to the organisation. They will be looking at assurance and risk across data, mainframes, SAS, and other technical IT solutions. In addition there will be programme delivery governance The Interim Manager The successful person will be focussed on risk and controls as this Is the area of greatest exposure You must have financial services experience, a solid background in both QA and risk and controls Immediately available or with a short notice period is preferable

Interim Mental Health Transformation Lead
Job Type:
Interim Management
Reference:
DN4883
Location:
London
Salary:
Competitive Market Rate
Duration:
6 months

The Client Our client a leading provider of mental health services are looking to appoint an interim programme manager to work alongside the current team in order to provide an independent analysis on a potential restructure of the current mental health service in order to improve effectiveness and financial viability. The client in question estimates this to be a 3 month piece of work but it may be extended if needed. The Role The focus of the role will be looking to bring a step change to the current IAPT services via a business restructuring process, while the service is not officially in turnaround it does need some specific improvement. The interim will be expected to produce a full operational review and make recommendation on how their current structure can be optimised. The Interim Manager Applicants must have a strong operational background in mental health provision be it in the NHS or the 3rd sector as technical expertise and knowledge of IAPT are vital to success in this role. It would be beneficial if in addition they also had experience of mental health commissioning and have worked in some form of turnaround environment.

Interim Chief Operating Officer / COO
Job Type:
Interim Management
Reference:
JN4884
Location:
London
Salary:
£1000 per day
Duration:
12 months

Client description
Green Park are partnering a renowned Private Equity house through an exciting expansion within one of their leading digital retailers by appointing a Chief Operating Officer.

Assignment description
This role would suit a strongly established operational COO with a proven background across retail, ideally you will have deep operational exposure including extensive knowledge covering logistics and warehousing, technology, multisite and track of scaling business.
The portfolio company operates both with a small store network but predominantly online with a turnover of circa £150 Million per annum.
The role will be in place for circa 12 months + running a omni-channel environment. Your remit would be to assist the brand positioning, provide leadership to an established competent team growing profitability whilst displaying gravitas.

Candidate description
The desired candidate will need to come from apparel or high street retailer within SME to Mid cap markets, this can either be within UK and or greater EMEA.

You will need to be proven at executive interim within growth and transformation whilst being in a position to start within 4 weeks.

Interim Programme Director
Job Type:
Interim Management
Reference:
DN4873
Location:
London
Salary:
£800 - £900 per day
Duration:
6 months

The Client

Our client a leading not for profit start-up organisation.

The Assignment

Our client is looking to hire and interim to oversee and project manage the setup of the new organisation from January. The organisation currently has a business plan and a delivery model in place, so the process is more about operationalising the plans and infrastructure.

The Interim Manager

While the individual does not need to have specific experience of grant-making or community business/ social enterprise knowledge, they will need to have overseen the implementation of a new organisation. The role has the flexibility to consider applicants on a part time basis.

Interim Head of Traded Services to Schools
Job Type:
Interim Management
Reference:
NL4864
Location:
London
Salary:
£500 - £600 per day
Duration:
3 months initially - 4 or 5 days per week on site

The Client
Our client is a London Borough which currently offers a range of traded services for local schools and academies, generating annual income of around £8million.
In order to meet significant financial challenges and budget reductions, the Council expects to strengthen and extend its traded services offer in order to achieve a significant increase in traded income. However there is currently little dedicated or specialist capacity to support the development and management of traded services.

The Assignment
The Council is therefore establishing a new Head of Traded Services position in its Children Services Directorate in order to meet this challenge. The post-holder will need to establish and run a business-focused traded services unit to plan, deliver and co-ordinate an improved traded offer for schools, which will also include pooled and de-delegated funded services.

The Council plans to recruit and appoint a permanent member of staff to this position, but requires an interim manager to take on the role in the short term. In particular, candidates are expected to have:
• Experience of income generation within the education sector and the ability to set up and run a successful traded services unit.
• Excellent customer service skills and the ability to rapidly establish successful relationships with schools and academies.
• Highly developed negotiation and influencing skills.
• A track record of successful operational leadership and management of high quality services.

The Interim Manager
We are specifically interested in applications from interim managers who meet the following criteria:

• A proven track record of establishing traded services with schools in a Local Authority context. Ideally this would include the end to end process of establishing business cases through to delivering income streams with schools.
• Prior experience does not need to be in Local Government, indeed previous commercial experience could well be an advantage, but no prior experience of setting up traded services in a Local Authority context would be a disadvantage.
• Immediately available – the client needs an interim manager to start in early January, up to 5 days per week.

Interim Adult Social Care Policy Lead
Job Type:
Interim Management
Reference:
NL14890
Location:
London
Salary:
£500 per day
Duration:
4 - 6 months

The Client
Our client is a London Borough which is radically overhauling policies and procedures in Adult Social Care in line with the Care Act and a significant three year savings plan. As part of this process, they are recruiting an interim Policy Lead in Adult Social Care to assess and analyse the current policies and procedures which are not sufficiently robust and to implement new and improved policies and procedures.

The Interim Assignment
Key criteria are:

• Understanding of the legislation and policy framework for Adult Social Care practice in England
• Experience of Adult Social Care policy review, development and assurance – ideally includes Care Act and National Offender Management policies
• Development and production of clear and easy to follow written operational procedures
• Experience of running policy and operational procedures training and producing training materials
• Ability to work with and positively influence senior leadership teams up to director level
• Experience of Local Authority governance structures and decision making processes
• Experience of working with elected Members

The Interim Manager
We are only able to consider applicants who have detailed policy and procedures expertise gained from senior management experience of adult social care in a Local Authority setting. This is absolutely critical.

Interim Operations Lead
Job Type:
Interim Management
Reference:
DN14819
Location:
South West
Salary:
£400 - £450 per day
Duration:
3 - 4 months (4 - 5 days per week)

The Client
Our client, an organisation that works in the drugs and alcohol arena are looking to hire an interim operations manager to oversee the operations in their South West division.

The Assignment
The services are split across 4 sites each with a locality manager; this post will be expected to work across the 4 sits providing support to the managers. The role will be expected to manage the performance and efficiency of the teams while pulling the individuals in line with the organisations governance. The role will also be responsible for managing a consultant psychiatrist.

The Interim Manager
The Interim Operations Lead will have experience of working with a drugs and alcohol service and will be familiar with the CQC guidelines associated with managing this. Applicants will also have a background in managing a multisited operations and will be comfortable with remote line reports.

Interim Director of Operations
Job Type:
Interim Management
Reference:
DN14737
Location:
London
Salary:
£600 - £750 per day
Duration:
6 - 9 months

The Client
Our client is a national not for profit organisation which faces the public sector.

The Interim Assignment
The Interim Director of Operations will be responsible for leading operational planning and delivery of services across England and Wales, policy development and implementation. The individual will also be responsible for development of quality systems, monitoring and risk assessment, development of new business and will act as the CQC representative for all the organisations activities.

The Interim Manager
The Interim Director of Operations will have demonstrable experience of delivering services for people with learning difficulties or a closely related field as well as substantial experience of the social care market and working with commissioners. The interim will also be able to demonstrate the ability to deliver organisation wide change, an in-depth knowledge of current regulatory requirements within social care and health care and significant experience of developing new business. This role will require travel across England and Wales.

Due to the high volume of applications we receive for every role, regretfully we are only able to respond to candidates who meet the client’s requirements - in which case we will contact you within two working days. Thank you in advance for your understanding in this matter.

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