Retail & Consumer

The turbulent economic climate continues to destabilize the Retail sector and the significant changes that we have witnessed over the last few years continue to send shockwaves through our consumer businesses.

Across the industry, retailers are having to regularly re-examine their proposition, pricing costs and supply chain in order to remain competitive, with change and transformation featuring highly on Board agendas.

Consequently, we are seeing new trends emerging; new strategies to address the changing dynamics of the UK retail & consumer sector; more innovative ways of working to capture customers in an increasingly competitive sector; and ultimately a new breed of leaders that are equipped with broad commercial skill sets, increasingly customer centric focus and the vigour required to bring fresh thinking to a world that has been somewhat paralysed by economic turbulence and the emergence of the ‘super-sophisticated’ consumer.

Major challenges like these require expert assistance and at Green Park, we’ve been recognised for exactly that. In fact, Retail Week recognised our company as one of the top 10 head-hunters in the market, and we’ve also been proud sponsors of the Retail Week Power 100.

Green Park is at the vanguard of identifying, supporting and fostering the ongoing development of this future talent. We pride ourselves on our track record of placing game-changing individuals and teams into organisations that are looking to position themselves ahead of the competition in terms of the war for talent.

Our collective experience of over 50 years in the industry means we’ve an enviable track record delivering leadership and senior management talent across department stores, fashion and luxury, high street and speciality retail. Our functional expertise spans the full C-suite and enabling functions including finance, technology, HR and marketing in addition to the more retail specific disciplines such as operations, buying and merchandising and omni-channel.

As the digital revolution and globalisation have both impacted our clients and how they operate, so our own work has had to evolve.  In recognising the transiency of new world talent, Green Park has undertaken extensive research to investigate and scrutinise the current and future people development strategies of retail and consumer clients; in addition to our consultancy with Boards and our executive resourcing services, we have also published several thought leadership pieces relating to Omnichannel Development and Emerging Markets.

Our networks and the quality of our relationships are what underpin all of the above, we believe that time invested in understanding our clients and candidates is time spent wisely.  Green Park hosts a quarterly Retail Leaders’ Dinner, which is attended by Chairs, CEOs and executive retail professionals across a variety of categories and channels, ownership and operating models.  It is through such events and the sharing of experience, knowledge and ideas we believe we are able to add further value and insight to our commercial relationships.

Track Record

Interim Company Secretary – Highstreet Retail
Job Type:
Interim Management
Reference:
JN5583
Location:
London
Salary:
Attractive Day Rate
Duration:
6 months

The Client
Green Park is partnering a renowned global high street retailer with turnovers north of £1.5 Billion through their continued development and brand repositioning across the high-street.

Due to internal movements within the executive board, we require an Interim Company Secretary to assist with a board transition period of 6 months.

The Interim Assignment 
This will be a key leadership assignment which encompasses everything through executive relationship management on a global basis; ownership and governance expected within an executive board company secretary position.

Background of The Board of Directors is currently made up of an Independent non-exec Chairman, two independent non-exec Directors and two non-exec Directors. The Shareholder Council consists of 16 board representatives who have been appointed by the shareholders.

The Interim Manager
You will need to be an established proven individual who has sat as a Company Secretary prior to applying to this assignment within a major global consumer environment to be considered for this opportunity, this experience will ideally be based around Highstreet retail however we will consider wider consumer exposure.

We will consider an individual on a 2/3 day per week basis, International travel may be required therefore the ability to be away from home will be required but predominantly this is a UK role.

For more information please contact James Nash

Interim Programme PMO - ERP Transformation
Job Type:
Interim Management
Reference:
JN5582
Location:
London
Salary:
£600 per day
Duration:
9 months

The Client
Green Park are partnering a renowned global Private Equity house through an exciting global transformation of a recently acquired portfolio business, revenues in the billions.

We require an Interim Programme PMO - ERP Transformation to sit within a newly created programme team reporting to board who are being appointed with the challenge of implementing a cradle to grave ERP across the global business.

The Interim Assignment
The assignment will surround driving the PMO within the programme stream, you will be appointed with the challenge of reporting all governance and driving the ERP project managers reporting directly to the Transformation director.

The basic scope will be to:

  • Refining overall transformation plan and critical path
  • Revisiting interdependencies between work streams
  • Update critical success factors and overall risks at overall programme/ work stream level
  • Review governance structure of program
  • Reporting in line with governance
  • Driving ERP project managers making sure timescales across the roadmap are kept

Though the above is the basic scope, you will need to be considered proven at a granular level across each area.

This phase of the global business transformation will last circa 9 months and will involve regular European travel across business units/countries therefore the ability to be away from home Monday to Friday is essential.

The Interim Manager
You will need to be an expert in Global PMO, it is very important that you’ve created ran PMO’s within dynamic ERP implementations previously and ideally can be looked at externally as running a best practise Global PMO.

As our client is global, regular travel away from home Monday to Friday is likely.

Please contact James Nash for further information.

Interim ERP Transformation Project Manager x 2
Job Type:
Interim Management
Reference:
JN5581
Location:
London
Salary:
£700 per day
Duration:
6 months

The Client
Green Park are involved with a global consumer business who are currently undertaking a cradle to grave ERP replacement, the programme is well established however it has hit delays in the rollout due to project management transformation.

Due to this delay the programme team has just been through internal restructuring which will create an opportunity to appoint two Interim ERP Transformation Project Managers. These roles will hold responsibility for delivery of ERP change implementation across the business, covering the Americas and European market.

The Interim Assignment
As described above due to the delay of the programme this role will need to operate within a complex environment, we require dynamic ERP software experience eg smaller packages: Microsoft AX, Oracle Retail, Agresso etc

The appointed ERP project managers will be solely responsible for ERP business implementation and transformation whilst supporting development and delivery for the integrated programme plans enabling effective management and tracking of resources, deliverables and dependencies across all work-streams. 

The Interim Manager
We need an expert in delivering complex ERP programme management at an established project manager level in turnaround / broken programme environments, it is very important that you have significant ERP programme management experience with a market leading employer and can demonstrate hands on robust project management, project governance and process skills within similar environments.

As our client is global, regular travel away from home Monday to Friday is likely.

Please contact James Nash for further information.

Interim Head of Online Trading and E-Commerce
Job Type:
Interim Management
Reference:
JN5579
Location:
London
Salary:
£600 per day
Duration:
6 months

The Client
Green Park is proud to be partnering a historic British retailer through its growth within digital.

After successfully re-platforming the e-commerce operation, we now require an Interim Head of Online Trading to join the digital team taking responsibility for all online trading and merchandising.

The Interim Assignment description
This newly created role will sit above the current digital merchandising and website analytics reporting directly to the Head of Digital.

This will be a key assignment which encompasses online trading; running a cradle to grave digital merchandising function; full life-cycle replenishment, planning, merchandise forecasting, team management and staff development all within an omni-channel environment.

The Interim Manager
You will need to be an established, proven e-commerce trading manager who has operated within highly recognised retail brands among the Highstreet, this experience will ideally be based within fashion/apparel however we will consider general merchandise experience.

In addition to being a proven Digital leader, we will also require an individual with superb management and interpersonal skills; you will be responsible for driving forward a newly established team as well as having exec stakeholder engagement, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

For more information please contact James Nash

Interim Omni-Channel Transformation Director – Highstreet Retail
Job Type:
Interim Management
Reference:
JN5570
Location:
London
Salary:
£1250 per day
Duration:
6 months

The Client
Green Park is proud to be partnering a historic British retailer through a substantial Omni-channel business transformation agenda.

This transformation will cover a cradle to grave overhaul of their current multi-channel proposition, including but not limited to, supply chain, warehousing, logistics, technology, marketing, consumer journey.

With this in mind we will require an Interim Business Transformation Director to incorporate change across the work streams, impacting people, process and technology.

The Interim Assignment
The appointed Transformation Director will be accountable for all requirements of business change across all work streams, working in line with the change and transformation framework. This will cover strategy, development, cross stream stakeholder management and cradle to grave project planning. In addition to the project management (including Oracle Inception and CRP designs) you will be required to be active within discovery and implementation.

The Transformation Director will be an ambassador for the Omni-channel programme, they will be responsible for coaching all project teams, ensuring change management is understood and why it is important and delivered in line with the overall programme roadmap.

The Interim Manager
We need an expert in delivering Business change within an Omni-Channel Highstreet retail environment, it is very important that you have significant experience of doing this previously within major Omni-Channel Highstreet retailers who would be considered market leading within their product field.

In addition to being a proven change leader, we will also require an individual with superb management and interpersonal skills; you will be responsible for driving the programme as well as engaging with the exec board, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

Please contact James Nash for further information.

Interim CTO / Technology Transformation Lead – Highstreet Retail
Job Type:
Interim Management
Reference:
JN5571
Location:
London
Salary:
£1250 per day
Duration:
6 months

The Client
Green Park is proud to be partnering a historic British retailer through a substantial Omni-channel business transformation agenda.

This transformation will cover a cradle to grave overhaul of their current multi-channel proposition, including but not limited to, supply chain, warehousing, logistics, technology, marketing, consumer journey.

With this in mind we will require an Interim CTO / Technology Transformation Lead to partner the Business Transformation Director implementing Oracle across all business work streams attached to the programme.

The Interim Assignment
The appointed CTO / Tech Transformation Lead will be accountable for the Oracle ERP implementation across all work streams, working in line with the change and transformation programme teams.

The CTO will be an ambassador for the Omni-channel programme, connecting technology and the business, they will be responsible for partnering the business change team through the implementation, ensuring change management is understood and why it is important and delivered in line with the overall programme roadmap.

The Interim Manager
We need an expert in delivering Oracle implementations within an Omni-Channel Highstreet retail environment, it is very important that you have significant experience of doing this previously within major Omni-Channel Highstreet retailers who would be considered market leading within their product field.

In addition to being a proven change leader, we will also require an individual with superb management and interpersonal skills; you will be responsible for driving the programme as well as engaging with the exec board, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

Please contact James Nash for further information.

Interim Business Change and Communications Manager – Merchandising
Job Type:
Interim Management
Reference:
JN5532
Location:
London
Salary:
£750 per day
Duration:
6 months

The Client
Green Park is proud to be partnering a historic British retailer through a substantial business transformation agenda.

One channel of the transformation will require a new merchandising system to be implemented within an Oracle environment, with this in mind we will require an Interim Business Change and Communications Manager to incorporate change across the work streams, impacting people, process and technology.

The Interim Assignment
The appointed Business Change Manager will be accountable for all requirements of business change within work stream, working in line with the change and communications framework. This will cover strategy, development, cross stream stakeholder management and cradle to grave project planning. In addition to the project management (including Oracle Inception and CRP designs) you will be required to be active within discovery and implementation.

The Change Manager will be an ambassador for the change management within the work stream, they will be responsible for coaching project teams, ensuring change management is understood and why it is important and delivered in line with the overall work stream roadmap

The Interim Manager
We need an expert in delivering Business change and communications projects in a Highstreet retail environment, it is very important that you have significant training and change programme management experience with a market leading employer and can demonstrate hands on robust project management, project governance and process skills within similar environments.

In addition to being a proven change leader, we will also require an individual with superb management and interpersonal skills; you will be responsible for driving forward a newly established team as well as having exec board stakeholder engagement, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

Please contact James Nash for further information.

Interim Head of Digital and E-Commerce
Job Type:
Interim Management
Reference:
JN5523
Location:
London
Salary:
£750 per day
Duration:
6 months

The Client
Green Park is partnering a leading British apparel brand through its continued growth, due to successful trading within e-commerce, an opportunity has arisen to create a new opportunity as the Head of Digital and E-Commerce on an interim to permeant basis.

The Interim Assignment
This newly created role will sit above the current digital trading, marketing and CRM teams reporting directly to board where you will take responsibility for all digital activities.

This will be a key leadership assignment which encompasses everything through executive relationship management; writing digital strategy, roadmap development in addition to day to day running of the Digital functions, with a heavy emphasis on UX/UI and product development.

The Interim Manager
You will need to be an established, proven Head of E-Commerce / E-commerce Director who has operated within highly recognised retail brands among the Highstreet, this experience will ideally be based within fashion/apparel however we will consider general merchandise experience.

In addition to being a proven Digital leader, we will also require an individual with superb management and interpersonal skills; you will be responsible for driving forward a newly established team as well as having exec board stakeholder engagement, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

For more information please contact James Nash

Head of Ecommerce
Job Type:
Executive Search
Reference:
MB5455
Location:
London
Salary:
Competitive

Our Client
Our client is a premium fashion retailer, based in London. They have an annual revenue exceeding £100m and over 100 stores. They are poised for growth, having made a number of high-profile senior hires over the past year.

The Role
Our client is seeking a highly credible individual to lead the Ecommerce team. Reporting to the Trading Director/Chief Customer Officer, this role will have responsibility for the online trading, online marketing and web development teams. However, the candidate is expected to be personally strong at online trading.

As the leader of the online team, this role will have responsibility for budgets, cost control, investment in the online channel in addition to accountability for the sales and profits of the online channel.

The Individual
We are searching for an individual who is experienced in online trading and has led growth of the online channel in a medium-sized or large retailer. Although fashion retail or luxury retail are seen as beneficiary, they are not necessary for this role. The successful candidate will be one who is capable of leading Ecommerce from a customer-led point of view.

Interim Project Assurance Analyst
Job Type:
Interim Management
Reference:
LA5510
Salary:
£500+ per day
Duration:
6 months

Project Assurance Analyst
To provide oversight and governance for infrastructure related projects in order to ensure successful project delivery from our service provider.

Key Responsibilities - include:

  • Work with service provider and project requestor to properly understand the project requirements as well as the scope the work
  • Confirm that the technical solution presented from the service provider is appropriate to meet the business requirements
  • Provide overall assurance of the project plan
  • Review project status with service provider on a weekly basis and ensure internal stage gating process is adhered to
  • Work on dashboards to be used to present to project stakeholders and senior management
  • Review and contribute to the RAID log
  • Report on major deviations of project plan
  • Ensure successful handover of project to BAU

Skill Requirements

  • Strong project management skills including risk management
  • Broad and solid understanding of infrastructure technologies
  • Excellent written and verbal communication skills
  • Attention to detail, ensuring service specifications are complete and accurate
  • Excellent understanding of ITIL processes
  • Ability to influence at all levels
  • Proven technology change experience
  • Proficient with Microsoft Office Productivity Tools

Ideally have

  • Good project management skill
  • Infrastructure knowledge
  • Large multinational experience
  • IT transformation experience

Behaviours

  • Be accountable and keep promises
  • Be a strong team player
  • Communicate effectively
  • Ability to influence at all levels

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