Retail & Consumer

The turbulent economic climate continues to destabilize the Retail sector and the significant changes that we have witnessed over the last few years continue to send shockwaves through our consumer businesses.

Across the industry, retailers are having to regularly re-examine their proposition, pricing costs and supply chain in order to remain competitive, with change and transformation featuring highly on Board agendas.

Consequently, we are seeing new trends emerging; new strategies to address the changing dynamics of the UK retail & consumer sector; more innovative ways of working to capture customers in an increasingly competitive sector; and ultimately a new breed of leaders that are equipped with broad commercial skill sets, increasingly customer centric focus and the vigour required to bring fresh thinking to a world that has been somewhat paralysed by economic turbulence and the emergence of the ‘super-sophisticated’ consumer.

Major challenges like these require expert assistance and at Green Park, we’ve been recognised for exactly that. In fact, Retail Week recognised our company as one of the top 10 head-hunters in the market, and we’ve also been proud sponsors of the Retail Week Power 100.

Green Park is at the vanguard of identifying, supporting and fostering the ongoing development of this future talent. We pride ourselves on our track record of placing game-changing individuals and teams into organisations that are looking to position themselves ahead of the competition in terms of the war for talent.

Our collective experience of over 50 years in the industry means we’ve an enviable track record delivering leadership and senior management talent across department stores, fashion and luxury, high street and speciality retail. Our functional expertise spans the full C-suite and enabling functions including finance, technology, HR and marketing in addition to the more retail specific disciplines such as operations, buying and merchandising and omni-channel.

As the digital revolution and globalisation have both impacted our clients and how they operate, so our own work has had to evolve.  In recognising the transiency of new world talent, Green Park has undertaken extensive research to investigate and scrutinise the current and future people development strategies of retail and consumer clients; in addition to our consultancy with Boards and our executive resourcing services, we have also published several thought leadership pieces relating to Omnichannel Development and Emerging Markets.

Our networks and the quality of our relationships are what underpin all of the above, we believe that time invested in understanding our clients and candidates is time spent wisely.  Green Park hosts a quarterly Retail Leaders’ Dinner, which is attended by Chairs, CEOs and executive retail professionals across a variety of categories and channels, ownership and operating models.  It is through such events and the sharing of experience, knowledge and ideas we believe we are able to add further value and insight to our commercial relationships.

Track Record

Interim Project Assurance Analyst
Job Type:
Interim Management
Reference:
LA5510
Location:
London
Salary:
£500+ per day
Duration:
6 months

Project Assurance Analyst
To provide oversight and governance for infrastructure related projects in order to ensure successful project delivery from our service provider.

Key Responsibilities - include:

  • Work with service provider and project requestor to properly understand the project requirements as well as the scope the work
  • Confirm that the technical solution presented from the service provider is appropriate to meet the business requirements
  • Provide overall assurance of the project plan
  • Review project status with service provider on a weekly basis and ensure internal stage gating process is adhered to
  • Work on dashboards to be used to present to project stakeholders and senior management
  • Review and contribute to the RAID log
  • Report on major deviations of project plan
  • Ensure successful handover of project to BAU

Skill Requirements

  • Strong project management skills including risk management
  • Broad and solid understanding of infrastructure technologies
  • Excellent written and verbal communication skills
  • Attention to detail, ensuring service specifications are complete and accurate
  • Excellent understanding of ITIL processes
  • Ability to influence at all levels
  • Proven technology change experience
  • Proficient with Microsoft Office Productivity Tools

Ideally have

  • Good project management skill
  • Infrastructure knowledge
  • Large multinational experience
  • IT transformation experience

Behaviours

  • Be accountable and keep promises
  • Be a strong team player
  • Communicate effectively
  • Ability to influence at all levels
Product Management Director
Job Type:
Executive Search
Reference:
LA5465
Location:
UK
Salary:
£85000
Duration:
Perm

The Client
One of the largest, fastest growing and most successful online and mail order suppliers of materials to the construction trades within the United Kingdom.

The Role
As Product Management Director together with the operational board you will drive the overall business strategy with direct responsibility for maximising sales and profit through the effective direction and management of all aspects of product development and procurement across multiple product categories and sub-categories.

You will manage a team of Category Specialists who are responsible for the range management and merchandising of products available for sale to thousands of tradespeople across the UK through our website and catalogue.

The ideal candidate should have 5+ years’ experience in category management within FMCG mail order / e-commerce environment along with strong purchasing and supplier management experience in Europe, Far East and Asia.

Key Responsibilities
Adopt a senior leadership role within the business and in conjunction with other members of the Operating Board take ownership for setting and leading Company direction and strategy, and more specifically;

  • Work with internal and external stakeholders to provide insight into market forces such as customer needs, market trends and competitor activity
  • Work with the product management team to ensure correct strategic direction of product roadmap, range review processes and product launch strategies
  • Together with the Buyers create and execute effective and profitable sourcing strategies including sourcing of product direct from factories in the Far East and Asia
  • The effective negotiation of terms of business with product suppliers in line with overall margin, service and quality targets
  • Ensure all aspects of supplier performance is properly and effectively assessed and managed
  • Develop strategies and processes to ensure optimal merchandising of both catalogue and web content
  • Review and develop an effective pricing strategy in-line with market insight, customer needs and competitor activity
  • Communication and relationship management with marketing team to ensure we have the most competitive offers in the market place
  • Together with the Product Management Manager lead the Product Management and Buying departments, to include hiring, training and advancing team members
  • Planning budgets and presenting sales forecasts and figures for new ranges
  • Ensure that effective quality control is embedded in the buying and supply chain
  • Ensure stock levels are consistent with seasonal and promotional objective
  • Work closely with the Logistics teams to ensure that there is a joined up process between inbound and outbound stock movement

The Individual

  • Experienced business leader with a track record of success in category management
  • Strong team management allied to a collaborative approach to working with both internal and external stakeholders
  • Rigorous business planning skill
  • Dynamic approach to merchandising

               

 

 

Interim Head of E-Commerce
Job Type:
Interim Management
Reference:
JN5456
Location:
London
Salary:
£750 per day
Duration:
6 months

The Client
Green Park is partnering a renowned British brand through its continued development, (circa £150m turnover / 75 stores).

The Interim Assignment
Due to continued growth, we require an Interim Head of Ecommerce to take responsibility for all digital activities including online trading, reporting to Commercial Director.

This will be a key leadership assignment which encompasses everything through executive relationship management; assisting with digital strategy, roadmap development in addition to day to day running of the digital function, a heavy emphasis on online trading will be required within this role, team size circa 10 FTEs.

The Interim Manager
You will be an established Head of Ecommerce / Ecommerce Director, having operated within highly recognised retail brands on the highstreet; this experience will ideally be based within apparel however we will consider general merchandise retailers with significant GM/non-food exposure.

In addition to being a proven digital leader, we will also require an individual with superb management and interpersonal skills; you will be responsible for driving forward a newly established team as well as having executive board stakeholder engagement, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

For more information please contact James Nash

 

Interim Omni-Channel Director
Job Type:
Interim Management
Reference:
JN5437
Location:
London
Salary:
£1200 Per Day
Duration:
6 months

The Client
Green Park is partnering a renowned high street retailer (circa £1 Billion in UK turnover) through turnaround and brand re-positioning across the UK Highstreet.

Due to a re-structure amongst the operating board, there is a unique opportunity to move into a newly created opportunity as the Omni-Channel Director, responsible all digital activities throughout the brand.

The Interim Assignment
We are currently within stage one of turnaround, due to re-structure at operating board we will be merging previous roles into a newly created Omni-Channel Director, responsible for all digital activities throughout the brand (there will be a heavy emphasis on trading within this role).

This will be a key leadership assignment which encompasses everything through executive relationship management; assisting with detailed digital strategy and roadmap development in addition to day to day running of the Digital functions, team size circa 60 FTE’s.

The Interim Manager
You will need to be an established proven Omni-Channel/Multi-Channel Director who has operated within highly recognised retail brands among the Highstreet, this experience will ideally be based within apparel as well as general merchandise however we will consider grocery retailers with significant GM/non-food exposure.

In addition to being a proven Digital leader, we will also require an individual with superb management and interpersonal skills; you will be responsible for creating and driving forward a newly established team as well as having full exec board stakeholder engagement, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

For more information please contact James Nash

Interim Director of Resourcing - Retail
Job Type:
Interim Management
Reference:
JN5430
Location:
London
Salary:
£800 per day
Duration:
6 months

The Client
Green Park is partnering a renowned global high street retailer through their continued development and brand repositioning across the high-street, globally.

Due to a newly created position, we require an Interim Director of Resourcing to assist with the creation of a cradle to grave direct resourcing proposition.

The Interim Assignment
This will be a key leadership assignment which encompasses everything through executive relationship management on a global basis; detailed resourcing strategy and roadmap development; full life-cycle development of end 2 end resourcing model which will be required to cover shop floor to operating board, globally.

The Interim Manager
You will need to be an established proven Head of Resourcing/Director of Resourcing within a major retail environment to be considered for this opportunity, this experience will ideally be based on a global retailer however we will consider just UK exposure if the headcount is large enough (+15,000).

In addition to being a proven Head of Resourcing/Director of Resourcing we will also require an individual with superb management and interpersonal skills; you will be responsible for creating and driving forward a newly established resourcing team, as well as having board stakeholder engagement, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

EU and International travel may be required within this role.

For more information please contact James Nash

 

Interim ERP Change and Communication Director
Job Type:
Interim Management
Reference:
JN5413
Location:
London
Salary:
£850 per day
Duration:
6 months

The Client
Green Park are involved with a global consumer business who are currently undertaking a cradle to grave ERP replacement, the programme is well established however it has recently hit a brick wall within implementation that has resulted in a delay of the go live.

Due to this delay the programme team has just been through internal restructuring which will create an opportunity to appoint an Interim ERP Change and Communication Director. This role will hold responsibility for delivery of training and communication for the ERP change management plan across the business, covering the Americas and European market.

The Interim Assignment
As described above due to the delay of the programme this role will need to operate within a complex environment.

The appointed ERP change and communication director will be solely responsible for business training whilst supporting development and delivery of deployment for the integrated programme plans enabling effective management and tracking of resources, deliverables and dependencies across all work-streams. You will partner work stream Leads/coordinators ensuring all projects and deliverables meet the agreed timescales whilst monitoring budgets, dependencies between projects & work streams and escalate issues as required.

The Interim Manager
We need an expert in delivering complex ERP programme communications projects in turnaround / broken programme environments, it is very important that you have significant training and change programme management experience with a market leading employer and can demonstrate hands on robust project management, project governance and process skills within similar environments.

As our client is global, regular travel away from home Monday to Friday is likely.

Please contact James Nash for further information.

Interim Programme Director - Oracle Change and Communications
Job Type:
Interim Management
Reference:
JN5413
Location:
East Europe
Salary:
£850 per day
Duration:
6 Months

The Client
Green Park are assisting a well known European apparel retailer who are currently undertaking a cradle to grave Oracle ERP replacement, the programme is well established and has begun roll out of the new Oracle ERP, currently within phase 2.

Though a complicated process to date, the programme team and SI partner has been succesful with phase 1, we’re now looking at internal restructuring and rolling Management Consultancy off site which will create an opportunity to appoint an Interim Programme Director - Oracle Change and Communications.

This role will hold responsibility for delivery of communication for the Oracle ERP change management plan across the business, covering the European market.

The Interim Assignment
The appointed Oracle ERP Programme Communications Director will be solely responsible for business training whilst supporting development and delivery of deployment for the integrated programme plans enabling effective management and tracking of resources, deliverables and dependencies across all work-streams.

You will partner work stream Leads/coordinators ensuring all projects and deliverables meet the agreed timescales whilst monitoring budgets, dependencies between projects & work streams and escalate issues as required.

The Interim Manager
We need an expert in delivering complex Oracle ERP programme communications within multi-country, multi-lingual environments though the business language is English.

It is very important that you have significant training and change programme management experience with a market leading employer and can demonstrate hands on robust project management, project governance and process skills within similar environments.

As our client is based in Amsterdam, you will need to be based out of this location Monday morning to Friday late afternoon, we are happy to fly in fly out consultants from other European counties on weekends.

Please contact James Nash for further information.

Interim HR Project Manager
Job Type:
Interim Management
Reference:
JS5411
Location:
London
Salary:
£550 - £650 per day
Duration:
6 months

The Client
Our client, a medium sized fin-tech business, are now looking to engage an Interim HR Project Manager for an initial period of six months.

The Interim Assignment
The role will be responsible for delivering a number of HR projects supporting a newly appointed HR Director. These projects will incorporate reviewing a number of current HR processes and procedures with a view to re-engineer those that are deemed in need of attention.

The Interim Manager
To be considered for this role you will be an experienced HR Project Manager with a strong HR generalist background, excellent Project Management skills, be able to establish strong relationships quickly, have strong organisation and planning skills, be flexible and adaptable and have exceptional communication skills.

 
Interim Digital Merchandise/E-commerce Manager – Apparel
Job Type:
Interim Management
Reference:
JN5399
Location:
London
Salary:
£450 per day
Duration:
3 months

The Client
Green Park is partnering a renowned global high street retailer through their continued development and brand repositioning across the high-street.

Due to internal movements, we require an Interim Digital Merchandise Manager to assist with a transition period of 3 months running a 7 person global digital merchandising function, this role will report directly to the Head of E-commerce.

The Interim Assignment
This will be a key assignment which encompasses everything digital merchandising; running a cradle to grave digital merchandising function; full life-cycle replenishment, planning, merchandise forecasting, team management and staff development all within an omni-channel environment.

The Interim Manager
You will need to be an established Head of Digital Merchandise or E-Commerce leader within a major fashion/apparel retail environment to be considered for this opportunity, this experience will ideally be based around fast fashion however we will consider apparel.

In addition to being a proven Head of Digital Merchandise / E-commerce we will also require an individual with superb management and interpersonal skills; you will be responsible for driving forward a newly established team as well as having exec stakeholder engagement, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

For more information please contact James Nash

Interim POS Programme Director
Job Type:
Interim Management
Reference:
JN5398
Location:
London
Salary:
£1000 per day
Duration:
9 months

The Client
Green Park is partnering a renowned Global retailer through their continued development and brand positioning by upgrading and implementing a new cradle to grave Point of Sale / POS implementation across their European business

This is a unique opportunity to be responsible for the delivery of the POS across the European Business as the POS Programme Director.

The Interim Assignment
Due to rapid growth across the retailer globally and the inherent importance of technology among the Highstreet, we require a proven Programme Director to deliver the implementation of a large POS rollout (1000 stores).

This will be a key leadership assignment which encompasses everything through executive relationship management; assisting with detailed POS technology roadmap development in addition to sole responsibility of the new POS implementation.

The Interim Manager
You will need to be an established proven Programme Director who has delivered multiple POS implementations previously, ideally in addition to being an established programme director you will also have experience within retail operations as this is a commercial executive role, not technology focussed.

We will also require an individual with superb management and interpersonal skills; you will be responsible for driving forward a newly established team as well as having full exec board stakeholder engagement within a multi country environment, therefore as much as managing down will be of great importance, we will also need to see proven experience of managing up.

Travel will be required within Europe on a Monday to Friday basis.

For more information please contact James Nash

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