theHRDIRECTOR: AI needs to be accountable for human biases

A hot topic at this year’s Employee Network for Equality & Inclusion’s Annual Conference was the adoption of human biased behaviour by Artificial Intellegence.

Particularly as artificial intelligence systems become more prevalent in recruitment and selection, our biased decisions could have long-term consequences. For example, after being subjected to human unconscious bias, information such as performance review scores and employee grading was being fed in to machines which learn from existing data.

Amid warnings of the risks inherent in trusting unaccountable AI, business leaders also warned that the concept of trust was changing. Green Park Chief Executive Raj Tulsiani was clear that peer review services such as TripAdvisor and Glassdoor were trusted far more than organisation’s own communications.

 

This article was published in theHRDIRECTOR on the 18th of March 2018. For the full the HRDIRECTOR article, click here.