Retail & Consumer

The world of the consumer has changed and is continuing to change at pace. The impact that this has had, and will continue to have, on retailers and consumer led organisations is profound. The global retail and consumer sector is entering one of its most significant periods of change and transformation in its history. Established retailers are having to transform their businesses from traditional models based around stores and square footage to a more omnichannel model, embracing digital and mobile technologies. The challenge and impact that this will have for consumer leadership is unprecedented, and has caused retail and consumer boards to ask significant questions around what leadership they now require and what this means for their talent strategies and their organisational design. Green Park is at the heart of this global debate.

Global thought leaders

Since 2014, we have been a special adviser on leadership to the World Retail Congress. We have worked together with the World Retail Congress on a number of strategic projects including the “Retail DNA Series” launched in 2016. This relationship has now grown to include EY, True Start and Planet Retail RNG who contributed to our most recent report, The DNA of the Retailers of Tomorrow. These relationships gives us an unparalleled and unique view and access to global retail leadership. It allows us access to some of the world’s leading retailers across the US, UK, Europe, ME and APAC. To date we have interviewed over 200 retail boards around the globe on the key themes impacting global consumer leadership.

Our services

Working in long term partnerships with our clients, we help their businesses address these challenges. Our services span executive search, interim executive management and leadership consulting – organisational design, leadership development and diversity and inclusiveness consulting. They are delivered across fashion, lifestyle and luxury, grocery and general merchandise, speciality retail, department stores, and pure-play.

Delivering specialist knowledge

We ensure a best in class delivery across all of our appointments thanks to the unquestionable expertise that exists within our team. Our Retail and Consumer Practice is led by Green Park’s co-founder, Steve Baggi. Steve has over 15 years’ experience in the executive resourcing market, focused on the retail sector. In 2015, he was appointed special adviser to the World Retail Congress on global leadership. He is the author of a number of research projects examining retail leadership, including the landmark “DNA Leadership” series. In 2016, Steve was named in the retail 2016 Movers and Shakers Index.

In 2016, Maria Stanford joined the practice. Maria spent the previous 10 years as group HR director of Selfridges Group and has also held senior HR leadership roles at Pret a Manager and M&S. Together with William Richards, who leads our focus on fashion and lifestyle, James Nash and Joanna Grinnell produce a highly experienced and relevant team to partner with you on your specific needs.